Customer Traac

5 Best Appointment Scheduling Software to Use Today

A major part of what we do at Customer Traac is schedule appointments for dealerships that ensures not only a full schedule, but one that is spread out and not overwhelming. Using hand written calendars is a thing of the past, and even Google calendar invites. It’s important to have a well designed and well organized scheduling software to keep track of all the varying appointments.

There are dozens and dozens of good appointment scheduling apps for web and mobile out there, but some stand above the rest. We’ve found the top five scheduling software programs that have been rated as being the best ones to varying degrees.

Acuity Scheduling // User-Friendly Appointment Scheduling Software

Acuity Scheduling is basically a virtual assistant. It is probably the most premium service of the five we’ve listed, but it works for anyone, no matter the company size.

It’s known for being very easy and user-friendly, for business owners and their customers. They offer a free package, and three premium packages that go for $15, $25, and $50 as the top, most inclusive package.

Your business can easily set up branded and customized confirmations, follow-ups and reminders within the app. The program also works with Stripe, Square, and PayPal to accept and manage payments. It also easily integrates with MailChimp, Google Analytics, Quickbooks, and more – for a total business suite.

This program thinks of everything. Some other cool features include:

  • Auto-adjusting for customer time zones
  • Auto-sends reminders to clients
  • Have clients fill out intake forms immediately after scheduling
  • Manage schedules 24/7
  • Make only certain schedules visible to clients so they can schedule appropriately
  • Easy cancellation and re-scheduling

Appointlet // Sales Oriented Appointment Software

Appointlet focuses a lot on the sales process and how making scheduling easy and immediate for customers, you can close more deals, shorten your sales cycle, and gain loyal customers.

They layout a three step process to make things easy for the sales team or your business.

Step 1: Customize your booking page for your business, and set your custom appointment schedule.

Step 2: Share your personalized booking page with current and prospective customers. Integrate it with your website, email or landing pages for easy access to clients.

Step 3: You customers and prospects book appointments with you based on your available schedule. It gets added automatically to their calendar and yours, and saves time having to go back and forth finding time for a meeting.

Start for free for 15 days, then move to premium services at $8/month per member billed annually. OR, use the free service that continues to serve businesses with unlimited bookings, unlimited meeting types, and unlimited form fields.

Gigabook // Online Assistant Software

Gigabook is another great online scheduling tool that schedules client services, group and employee activities, accepts payments, and sends reminders. It’s a one-stop-shop online assistant. They are a little more focused around web development and integrate with programs such as, GoDaddy, WordPress, Squarespace, and Weebly.

It’s great for freelancers and small businesses running their own websites through those platforms, making scheduling and appointment reminder management easier than ever. The calendar syncs and appointment booking are just the surface of what this software can do. Included with all account levels is project manager, business tools, downloadable reports, email and text reminders, payments, and to-do list add ons.

It only costs $12/month (billed annually, $15 for monthly) for a personal account, and $7/month (billed annually, $8 for monthly) to add on staff. Anyone can get a 14 day free trial, and you can cancel your account at any time!


ScheduleOnce puts your scheduling on autopilot. Just set it and forget it! In another easy three step process, ScheduleOnce will help you manage incoming leads with ease.

  1. Build your scenario. Set up your business scheduling one time, and your team will be ready to accept online appointments and bookings.
  2. Integrate your appointment booking scenario into your website, your email campaigns, and marketing campaigns.
  3. You will start to see your calendars fill up with current and prospective clients bookings!

This software is one of the most comprehensive of all the appointment scheduling softwares listed here. Some of the 40+ features they offer include, but are not limited to:

  • Multi-user support
  • Priority-based assignment
  • Reporting
  • Categories and tags
  • Comprehensive time zone support
  • Automatic redirects
  • Meeting Resources
  • Personalized links
  • Event type selection
  • Find by time

ScheduleOnce is also one of the most integrated platforms, syncing with Office 365, iCloud, Salesforce, PayPal, Your website, and more! If you work in the medical field, or are concerned about security and sensitive material, have no fear, this software is compliant and secure. With their advanced security, you can add-on any extra security and compliance your company requires including HIPAA compliance, FERPA compliance, PCI compliance, and more Accessibility.

Companies can request a demo anytime, or try it for 14 days, with no credit card and no commitment. It’s highly affordable and works for any size business. For up to three users it’s just $15 a month, and for 4-100 users it goes down to $10 a month.

SimplyBook // Real-Time Scheduling Software

Lastly, SimplyBook offers an enterprise scheduling software that shows more conversions from leads for your business. The software allows for real-time scheduling and round the clock management of all your bookings. This solution can grow your business by enhancing customer engagement within your sales channels.

Omni-channel scheduling solutions, 50 customizable features, and a comprehensive dashboard makes this an undeniably easy and useful tool for businesses big and small. Cut your sales time in half or more by allowing easy scheduling from clients right away, before you even meet.

With packages ranging from completely FREE, to the premium all-inclusive package for $59.90, it’s an investment worth making in your business. The most premium package includes HIPAA compliant services, rewards and referrals add-ons, and link removal. This unique appointment scheduling software goes above and beyond for small businesses.

Customer Traac gives a personal touch to appointment scheduling, by putting a voice and a personality to the customer. We understand the importance of pre-scheduling appointments with your clients, and following up on missed appointments, dropped calls, or unresponsive clients. Let us keep your calendar full, and your customers happy.