Call center appointment scheduling
Customer Traac

5 Best Appointment Scheduling Software to Use Today

A major part of what we do at Customer Traac is schedule appointments for dealerships that ensures not only a full schedule but one that is spread out and not overwhelming. Using handwritten calendars is a thing of the past, and even Google calendar invites. It’s important to have a well designed and well-organized scheduling software to keep track of all the varying appointments.

Failing to properly schedule, organize, and effectively communicate around appointments can cause serious problems for businesses and customers alike. So if you find yourself spending more time fighting your appointment scheduling system than using it to schedule appointments, we wrote this post for you.

There are dozens and dozens of good appointment scheduling apps for web and mobile out there, but some stand above the rest. If you are looking for the best appointment scheduling software for your business, here are the top 5 programs we recommend.

Acuity Scheduling // User-Friendly Appointment Scheduling Software

best appointment scheduling software Acuity Scheduling

Acuity Scheduling is basically a virtual assistant. It is probably the most premium service of the five we’ve listed, but it works for anyone, no matter the company size.

It’s known for being very easy and user-friendly, for business owners and their customers. They offer a free package, and three premium packages that go for $15, $25, and $50 as the top, most inclusive package.

Your business can easily set up branded and customized confirmations, follow-ups and reminders within the app. The program also works with Stripe, Square, and PayPal to accept and manage payments. It also easily integrates with MailChimp, Google Analytics, Quickbooks, and more – for a total business suite.

This program thinks of everything. Some other cool features include:

  • Auto-adjusting for customer time zones
  • Auto-sends reminders to clients
  • Have clients fill out intake forms immediately after scheduling
  • Manage schedules 24/7
  • Make only certain schedules visible to clients so they can schedule appropriately
  • Easy cancellation and re-scheduling

Appointlet // Sales Oriented Appointment Software

best appointment scheduling software Appointlet

Appointlet focuses a lot on the sales process and how making scheduling easy and immediate for customers, you can close more deals, shorten your sales cycle, and gain loyal customers.

They layout a three step process to make things easy for the sales team or your business.

Step 1: Customize your booking page for your business, and set your custom appointment schedule.

Step 2: Share your personalized booking page with current and prospective customers. Integrate it with your website, email or landing pages for easy access to clients.

Step 3: You customers and prospects book appointments with you based on your available schedule. It gets added automatically to their calendar and yours, and saves time having to go back and forth finding time for a meeting.

Start for free for 15 days, then move to premium services at $8/month per member billed annually. OR, use the free service that continues to serve businesses with unlimited bookings, unlimited meeting types, and unlimited form fields.

Gigabook // Online Assistant Software

best appointment scheduling software GigaBook

Gigabook is another great online scheduling tool that schedules client services, group and employee activities, accepts payments, and sends reminders. It’s a one-stop-shop online assistant. They are a little more focused around web development and integrate with programs such as, GoDaddy, WordPress, Squarespace, and Weebly.

It’s great for freelancers and small businesses running their own websites through those platforms, making scheduling and appointment reminder management easier than ever. The calendar syncs and appointment booking are just the surface of what this software can do. Included with all account levels is project manager, business tools, downloadable reports, email and text reminders, payments, and to-do list add ons.

It only costs $12/month (billed annually, $15 for monthly) for a personal account, and $7/month (billed annually, $8 for monthly) to add on staff. Anyone can get a 14 day free trial, and you can cancel your account at any time!

ScheduleOnce // One Time Appointment Scheduling

best appointment scheduling software Schedule Once

ScheduleOnce puts your scheduling on autopilot. Just set it and forget it! In another easy three step process, ScheduleOnce will help you manage incoming leads with ease.

  1. Build your scenario. Set up your business scheduling one time, and your team will be ready to accept online appointments and bookings.
  2. Integrate your appointment booking scenario into your website, your email campaigns, and marketing campaigns.
  3. You will start to see your calendars fill up with current and prospective clients bookings!

This software is one of the most comprehensive of all the appointment scheduling softwares listed here. Some of the 40+ features they offer include, but are not limited to:

  • Multi-user support
  • Priority-based assignment
  • Reporting
  • Categories and tags
  • Comprehensive time zone support
  • Automatic redirects
  • Meeting Resources
  • Personalized links
  • Event type selection
  • Find by time

ScheduleOnce is also one of the most integrated platforms, syncing with Office 365, iCloud, Salesforce, PayPal, Your website, and more! If you work in the medical field, or are concerned about security and sensitive material, have no fear, this software is compliant and secure. With their advanced security, you can add-on any extra security and compliance your company requires including HIPAA compliance, FERPA compliance, PCI compliance, and more Accessibility.

Companies can request a demo anytime, or try it for 14 days, with no credit card and no commitment. It’s highly affordable and works for any size business. For up to three users it’s just $15 a month, and for 4-100 users it goes down to $10 a month.

SimplyBook // Real-Time Scheduling Software

best appointment scheduling software Simply Book

Lastly, SimplyBook offers an enterprise scheduling software that shows more conversions from leads for your business. The software allows for real-time scheduling and round the clock management of all your bookings. This solution can grow your business by enhancing customer engagement within your sales channels.

Omni-channel scheduling solutions, 50 customizable features, and a comprehensive dashboard makes this an undeniably easy and useful tool for businesses big and small. Cut your sales time in half or more by allowing easy scheduling from clients right away, before you even meet.

With packages ranging from completely FREE, to the premium all-inclusive package for $59.90, it’s an investment worth making in your business. The most premium package includes HIPAA compliant services, rewards and referrals add-ons, and link removal. This unique appointment scheduling software goes above and beyond for small businesses.

Need More Appointment Scheduling Help?

Customer Traac gives a personal touch to appointment scheduling, by putting a voice and a personality to the customer. We understand the importance of pre-scheduling appointments with your clients, and following up on missed appointments, dropped calls, or unresponsive clients. Let us keep your calendar full, and your customers happy.

If you think we may be able to help improve your customer satisfaction or help with appointment scheduling, give us a call today! We’d be happy to help you out or point you in the right direction if we aren’t a good fit.

Frequently Asked Questions: 

How do I know if my business needs appointment scheduling software?

There are many reasons to pick up an appointment scheduling software, but the number one reason would be if your business spends a lot of time scheduling appointments and its not a seamless process. Good appointment scheduling software can dramatically reduce the time your team spends on scheduling customer appointments.

What are the biggest benefits of using appointment scheduling software?

By far the biggest advantages a business can yield form using appointment scheduling software revolve around time-saving. If your scheduling system is slow, inefficient, bulky, or outdated, you can really save your team time and business money by upgrading your appointment scheduling software.

How do I know when I should purchase appointment scheduling software?

The signs your business needs to purchase appointment scheduling software are initially obvious: your spending too much time scheduling appointments or your current system is dropping the ball in one way or another. Your business’s needs may be more unique though, so get in touch with us today and we’ll help point you in the right direction.