Terms & Conditions

Customer Traac is a CCS company. These Terms and Conditions ("Terms") govern your use of this website. By accessing or using the site, you agree to these Terms. If you do not agree, please do not use the site. To learn more about our parent company, Customer Contact Services, visit yourccsteam.com/about.

1. Use of the Site

You may use this site for lawful purposes and to learn about the services Customer Traac offers. You agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access to any systems, or use the site in any way that violates applicable law.

2. Services and Inquiries

This website describes services that Customer Traac provides to automotive dealerships and related businesses. Information on the site is for general informational purposes. Submitting a demo request, an ROI inquiry, a contact form, or a job application does not create a contract or a guarantee of services or employment. Any engagement for services is governed by a separate written agreement. Results described on the site are examples and are not guarantees of future performance.

3. Intellectual Property

The content on this site, including text, graphics, logos, images, and the Customer Traac and CCS names and marks, is owned by Customer Traac, Customer Contact Services, or their licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written permission.

4. Third Party Links

This site may contain links to third party websites, including the website of our parent company. We provide these links for convenience and are not responsible for the content or practices of third party sites.

5. Disclaimers

This site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Customer Traac disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that the site will be uninterrupted, free of errors, or free of harmful components.

6. Limitation of Liability

To the fullest extent permitted by law, Customer Traac and the CCS family of companies will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising from your use of or inability to use the site.

7. Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use information. Please review it to understand our practices.

8. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after changes are posted means you accept the updated Terms.

9. Governing Law

These Terms are governed by the laws of the state in which Customer Traac maintains its principal place of business, without regard to conflict of law principles.

10. Contact Us

If you have questions about these Terms, please contact us through this website. Customer Traac is a CCS company. To learn more about Customer Contact Services, visit yourccsteam.com/about.